The Pathetic Story of How To Hack a .Mac Account

Written by Alex

I came across this posting today: Apple just gave out my Apple ID password because somone asked. So with all the hype about how OS X is so great and secure, what happens when the problem is with Apple corporate itself?

Here’s an excerpt from the post:

I tried to log in to Apple Developer Connection this morning to find out that my password had been changed and the email associated with my account was now a yahoo.com address that wasn’t mine. Luckily, my “security question” was still the same, so I was able to reset the password and email address back.

Based on the emails that have appeared in my .Mac mailbox, this was accomplished by sending this classy one-liner to Apple:

am forget my password of mac,did you give me password on new email marko.[redacted]@yahoo.com

So a little crude social engineering to compromise your data. I’ve had and heard issues about Apple’s lack of a privacy policy, data destruction, and how they will handle repairs of their computers. But this is pretty bad.

I was a bit leary when I had to drop of my MacBook for repair and the guy asked me for my password that he proceeded to type into his “genius” computer. I was also concerned about what they would do with the backup they made of my hard drive. While I had no problems, it is apparent that the system is not setup to protect you. I remember dealing with Dell and Gateway, they’d ask you to remove your hard disk before sending in a laptop for repair.

Does anyone else have any Apple stories like this?

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3 Responses to “The Pathetic Story of How To Hack a .Mac Account”

  1. Paul Says:

    I have not had that experience, but I do have a .Mac account and the service was down last night and still down this morning, so Apple has a few sad issues to deal with.

  2. Alex Says:

    Yeah, problems all over the news about .Mac/MobileMe going down as well as problems with activations of iPhones… both new and old due to the software update and everyone overloading the system.

  3. Adam Says:

    I’ve had the same complaint. Not just about Apple, but a lot of tech places that deal with my data. I always ask very nicely and casually about their privacy policy and 99% of the time the person on the phone I’m talking to hasn’t ever heard of one.

    I guess individuals need to be careful about what information they give out and how much they trust a company.

    I’m actually incredibly amazed that worked. I tried something similar with two companies I was a customer of where I forgot my password and no longer used the old E-mail address. One told me to create a new account (in which case I lost all the important information from my previous one), and the other guided me through a million security questions before finally resetting my password.

    I’m glad Apple isn’t a bank.

    By the way, not to ask too ignorant a question, but what exactly is on an Apple Developer Connection account that would make someone want to hijack it? (I’ve personally only used it to download things like Xcode and Dashcode.)

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